Guest Intelligence, Receipts, Customer Portal
- Guest Intelligence — auto-tagged customer profiles with visit analytics
- Customer portal with OTP verification and personal dashboard
- Receipt system — text, PDF, and web receipts with spending tracking
- WhatsApp media messages — images, documents, videos
- QR code images sent via WhatsApp (queue, order, valet, credits)
- Customer import and invite system for white-label tenants
- WhatsApp self-enrichment — Instagram and birthday collection
- Birthday auto-wishes via WhatsApp
- Extended Flow generators for credits, status, and bookings
- STATUS trigger — check all active services in one message
Order & Valet Improvements, Conversation Inbox, QR Scanner
- Conversation inbox — inbound messages now stored and displayed
- Order activity log with non-deletable history
- Order collection page with QR scanner
- Valet activity log, handoff page, and history page
- Kitchen display timer fixed to clean format
- QR scanner fully functional on mobile (all pages)
- Queue transfer — staff can move customers between queues
- Global search across all 15 resources
- Order and valet history pages with filtering and CSV export
Staff Analytics, Customer CRM, Operational Alerts
- Staff performance tracking with service metrics and feedback ratings
- Customer profile — unified journey view across all verticals
- Operational alert thresholds with WhatsApp notifications to managers
- Queue capacity limits with automatic waitlist and spot notifications
- Scheduled queue auto-open/close based on operating hours
- Post-service feedback requests via WhatsApp
- Enhanced audit log with IP, user agent, role, and channel tracking
- Outgoing webhooks with HMAC signing for third-party integrations
- Custom fields on queue entries
- White-label branding per tenant
- Bulk data export for tenant admins
Credits, Orders, Appointments, Marketing Site
- Credits / Points digital wallet with QR scanner
- Order Queue digital buzzer system
- Appointments / Reservations with web booking page
- Public marketing website with 10 sections
- Automated test suite with 53+ tests and CI pipeline
- Self-service tenant onboarding
WhatsApp Flows, Permissions, Features
- WhatsApp Flows interactive form overlay
- Feature-level access control (14 toggleable features)
- Permission hierarchy (admin / manager / kiosk)
- Platform settings for flow management
Queue Verticals and Broadcasting
- Valet parking vertical with QR handoff
- Airport / travel broadcasts
- Audience segmentation and targeting
- Scheduled broadcasts
- Giveaway prize draws
- Queue-time monetization (promotions)