Analytics & Reporting
Go to Reports → Analytics to see your venue's performance.
**Metrics:**
- Total entries, completion rate, no-show rate
- Average wait time and service time
- Branch comparison
- Top queues by volume
- Review scores
- Promotion performance
**Exports:**
Click 'Export CSV' for raw data or 'Export Report' for a formatted HTML report.
**Staff Performance:**
Reports → Staff Performance shows per-staff metrics: customers served, service time, and feedback ratings.
**Metrics:**
- Total entries, completion rate, no-show rate
- Average wait time and service time
- Branch comparison
- Top queues by volume
- Review scores
- Promotion performance
**Exports:**
Click 'Export CSV' for raw data or 'Export Report' for a formatted HTML report.
**Staff Performance:**
Reports → Staff Performance shows per-staff metrics: customers served, service time, and feedback ratings.